Site Map
Contact Us
Appraisers-CAREA
Home
My Employer/Chapter
Stewards
Homecare Workers
Nurses
Chapter Careers
Chapters by County - Full List
For Members
Why Join?
New Members
My Benefits
Scholarships
Update My Info
Our Local
Labor News
My Rights
The Right to Representation
Rights Under My Contract
My Steward/Grievance
Employment Rights
Politics/COPE
Why Contribute to COPE?
Take Action!
Political Victories
MPO
By Region
California Budget
Blog
Press Room
Press Releases
SEIU521 In the News
Events
Video Clips
Photo Gallery
Media Contacts
SEIU News
» Calendar
» Get Involved/Join Up!
» New Organizing
» About Us/Contact Us
» Careers
» News Archive
Back to Home
What is happening when I call the Union office?
New Member Resource Center
SEIU 521 now has a new and easier way to get answers to your contract questions. The MRC has trained employees who can answer questions and even file grievances for you!
You can still reach your Internal Organizer by telling the MRC that you need to speak to them.
So.. If you have a question, please call TOLL FREE:
1-877-SEIU-521
Or
1-877-734-8521
As we promised when members originally voted to merge 19 unions into 4 in California, leading to the creation of our local out of 5 smaller ones, we are making important changes. We are nearing completion of preparations to establish a state-wide call center to answer members and stewards' calls.
People specifically trained to answer your questions, will have at their fingertips copies of your contract, the relevant side letters, the Charter and Merit System Rules. They will attempt to answer your call immediately, so you will not have to wait for your worksite organizer to call you back. Your steward will still answer the questions you have first, but for more general questions, and grievance-related issues where no steward is available, we will have the call center (which will be called the MEMBER RESOURCE CENTER) to assist you. Soon there will be staff available for your assistance 12 hours a day, 5 days a week.
Changing the way we handle these initial calls and helping to follow through with all our grievances and disciplines with the latest technology will improve the service Local 521 offers. Your worksite organizer will have more time on work issues like safety, budget problems, and building more power to represent you better.
Click here
to see how this new member resource center will improve member services.